Resume – History – AT&T/SBC

Platform: Human HS-1974M—CVOS
Architecture: Human.Geek
Uptime: 2537 weeks, 1 days, 13 hours and 37 minutes
Total memory: 4009104 TB
Free memory: 2587276 TB

      _|/_
      (o o)
+--o00-{_}-00o-------------------------------------------------+
|                                                              |
|  RESUME – HISTORY - AT&T/SBC                                 |
|                                                              |
|  [1] show system licenses                                    |
|  [2] show features summary                                   |
|  [3] show features tech                                      |
|  [4] show features trading                                   |
|  [5] show history brief                                      |
|                                                              |
|  [M] Main Menu                                               |
|  [Q] Quit                                                    |
|                                                              |
+--------------------------------------------------------------+

AT&T/SBC, Piscataway, NJ
    Tier-3 Support Engineer & BGP SME/C2C - Oct 2005 - June 2006

* Managed migration of 5,000+ legacy customer GRE/IPSec tunnels to MPLS, and worked with engineers in standardizing network configurations on CE equipment. Liaised between NOC and customer executives.

* Trained techs in troubleshooting BGP and MPLS issues, and AT&T SNRC and customer configurations.

* Resolved customer circuit issues between various LECs and AT&T circuit support groups.

* Resolved issues involving SNRC MP/CEF redundancy, NAT, ACLs, route maps and asymmetric routing.

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